Argentina - Español

HRIS Senior Solution Specialist

Sofia, Bulgaria
Job Reference JR0073480
Professional Areas Digital Technology & Analytics
Function Information Technology
Years of Work Experience 5 - 8
Start date 2024-04-01

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 17,000 people globally.

Louis Dreyfus Company is looking for a HRIS Senior Solution Specialist, who will serve as a referent & expert of several IT solutions. You will own overall incident management for the global HR applications. From a support standpoint, you ensure support at level 1 is properly handled and you deliver the level 2 support (incident, change and problem management). You prioritize, plan and deliver enhancements requests together with the business.

Main Responsibilities:

  • Responsible for level 2 support for global HR applications
  • Own overall incident management for the solutions in scope
  • Contribute to enhancements/change requests management and prioritization together with the business
  • Document requirements and propose technical solutions
  • End to end accountability for plan, build, delivery and run of enhancements/change requests
  • Monitor, identify and correct product/solutions/integration defects to maintain fully functioning applications
  • Create and maintain technical and/or user documentation to a high standard.
  • Support HR applications run and implementations, solution upgrades
  • Implement required security measures to protect product/solution and to notify security experts of any problems

Experience:

  • At least 5 years working experience in corporate IT teams / environments
  • Strong experience with Workday Human Capital Management (HCM).
  • Experience with Workday integrations (EIB, inbound integrations, outbound integrations)
  • Experience in integrations across different systems and platforms is a plus
  • Experience with Workday Absence Management and Workday Talent Management in a plus
  • Experience with Recruitment System (SmartRecruiters) and Learning Management System (Percipio) is a plus.

Skills:

 

  • Ability to work with remote teams (good phone and video conference call skills)
  • All work done in English (must have an excellent level both spoken and written)
  • Have excellent communication skills and the ability to deal with stakeholders at all levels
  • Proven track record in managing multiple assignments
  • Experience and desire to work in a global, multi-cultural environment
  • Facility to work in a fast-paced and challenging environment
  • Ability to adapt to change
  • Good analytical and synthesis skills
  • Troubleshooting skills and detailed oriented approach
  • Proactive mindset
  • Skilled on standard business tools: Outlook, Word, Excel, PowerPoint, MS Teams etc.

Education:

  • Bachelor’s Degree or equivalent experience in IT

Languages:

  • English - fluent written and verbal communication

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion.

LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.

Sustainability

Sustainable value is at the heart of our purpose as a company.

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us

What We Offer

We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.



We offer

- Competitive salary and benefits

- Private medical insurance

- Life insurance

- Flexible working

- Access to Training and Development 

- Food vouchers

- Transportation Allowance

- Sports card with 90/10 coverage

- 25 days annual leave

- Modern office in communicative location

- Fruits days in the office

- Hybrid model of working

Company Description

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 17,000 people globally.


Job Description

Louis Dreyfus Company is looking for a HRIS Senior Solution Specialist, who will serve as a referent & expert of several IT solutions. You will own overall incident management for the global HR applications. From a support standpoint, you ensure support at level 1 is properly handled and you deliver the level 2 support (incident, change and problem management). You prioritize, plan and deliver enhancements requests together with the business.

Main Responsibilities:

  • Responsible for level 2 support for global HR applications
  • Own overall incident management for the solutions in scope
  • Contribute to enhancements/change requests management and prioritization together with the business
  • Document requirements and propose technical solutions
  • End to end accountability for plan, build, delivery and run of enhancements/change requests
  • Monitor, identify and correct product/solutions/integration defects to maintain fully functioning applications
  • Create and maintain technical and/or user documentation to a high standard.
  • Support HR applications run and implementations, solution upgrades
  • Implement required security measures to protect product/solution and to notify security experts of any problems

Experience

Experience:

  • At least 5 years working experience in corporate IT teams / environments
  • Strong experience with Workday Human Capital Management (HCM).
  • Experience with Workday integrations (EIB, inbound integrations, outbound integrations)
  • Experience in integrations across different systems and platforms is a plus
  • Experience with Workday Absence Management and Workday Talent Management in a plus
  • Experience with Recruitment System (SmartRecruiters) and Learning Management System (Percipio) is a plus.

Skills:

 

  • Ability to work with remote teams (good phone and video conference call skills)
  • All work done in English (must have an excellent level both spoken and written)
  • Have excellent communication skills and the ability to deal with stakeholders at all levels
  • Proven track record in managing multiple assignments
  • Experience and desire to work in a global, multi-cultural environment
  • Facility to work in a fast-paced and challenging environment
  • Ability to adapt to change
  • Good analytical and synthesis skills
  • Troubleshooting skills and detailed oriented approach
  • Proactive mindset
  • Skilled on standard business tools: Outlook, Word, Excel, PowerPoint, MS Teams etc.

Additional Information

Education:

  • Bachelor’s Degree or equivalent experience in IT

Languages:

  • English - fluent written and verbal communication

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion.

LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.

Sustainability

Sustainable value is at the heart of our purpose as a company.

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us

What We Offer

We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.



We offer

- Competitive salary and benefits

- Private medical insurance

- Life insurance

- Flexible working

- Access to Training and Development 

- Food vouchers

- Transportation Allowance

- Sports card with 90/10 coverage

- 25 days annual leave

- Modern office in communicative location

- Fruits days in the office

- Hybrid model of working