Argentina - Español

North America Digital Origination Lead

Wilton, CT, United States of America
Job Reference JR0073846
Professional Areas Trading Platforms
Function Trading
Contract Type Permanent
Years of Work Experience 8 - 12
Start date 2024-02-27

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 17,000 people globally.

This role serves as the regional lead for digital customer engagement as well customer data strategy & management through the scouting of ideas, validation of business needs/opportunities and (co)management of the implementation of initiatives. Main partner supporting the digital integration of LDC’s Regenerative Agriculture program into overall commercial activities.

Responsible for promoting the adoption of new technological solutions and facilitating the incorporation of analytical models and techniques for data analysis with a customer centricity view.

The role requires a close working relationship with commercial and functional teams including the Grains & Oilseeds, Cotton Commercial Group, Regenerative Agriculture Lead, IT, Domestic Execution as well as Business Development.

Primary Responsibilities/Essential Functions

  • Guide embedding of technologies and tools needed for data capture, processing and reporting into the company’s commercial activities, in order to measure and improve effectiveness of RegenAg initiatives
  • Map opportunities to improve the farmer & customer digital experience through the LDC’s digital platforms and works closely with the IT team on the execution & implementation of platform enhancements
  • Benchmark LDCs digital platform capabilities to that of peers while working directly with producers & customers to understand their pain points and opportunities to streamline engagement and improve overall customer service experience
  • Coordinate efforts to collect and organize data generated through commercial activities to improve origination, merchandising and overall sustainability & traceability strategies
  • Facilitate the development and enhancement of data-driven insights toward a better understanding of producer and customer behavior, in order to to optimize commercial efforts and identify new business opportunities / verticals
  • Responsible for leading, guiding, and providing support to cross-functional teams with a multidisciplinary approach throughout the ideation, development, adoption and scale of digital solutions

 

Additional Responsibilities

  • Support business case development for new digital initiatives; contribute to the business model definition and business plan write-ups
  • Work closely with LDC’s Regenerative Agriculture Lead to support successful deployment of RegenAg programs initiatives across LDC’s North America agriculture supply chain
  • Attend relevant ag-tech conferences and events, aiming to identify new opportunities for digital development
  • Serve as a champion for local digital initiatives across the Commercial and RegenAg portfolio roadmap and backlog, driving adoption of tools internally and externally, and providing visibility on value generated by each project

Company Conformance Statements

In the performance of their respective tasks and duties all employees are expected to conform to the following:

  • Perform quality work within deadlines with or without direct supervision.
  • Interact professionally with co-workers, Company business associates and the general public.
  • Work together in a cooperative spirit to serve the best interests of the Company.
  • Operate in a fully responsible manner and comply with all laws and Company policies.

 

Education/Professional Certifications/Licenses

Basic qualification: 

  • Bachelor’s degree in Economics, Agricultural Economics, Finance, Business Administration or other business discipline.

 

Experience

Basic qualifications:

  • 3-5+ years in a digital transformation role preferably within the agriculture supply chain at a CPG, Seed, Chemical, Food Ingredient, Ag Equipment Provider, or Grain Company  
  • Demonstrated experience in cross functional roles that requires coordination of multiple stakeholders and finding consensus

Preferred

  • Understanding of farmer engagement, grain & feed origination & marketing as well as logistics management  
  • Agronomy or agribusiness background

 

Knowledge/Skills/Abilities (including any physical demands)

Basic qualifications:

  • Problems solving attitude, curiosity and flexibility to quickly move across different initiatives
  • Strong verbal and written communication skills
  • Ability to organize multiple responsibilities, prioritize workload and perform multiple tasks simultaneously
  • Ability to work with minimal supervision
  • Proficiency with spreadsheet and word processing software, (e.g., Excel and MS Word).
  • Must have valid driver’s license

 

Equipment Used

  • Typical office equipment: PC, telephone, fax machine.

 

Working Conditions

  • Primarily climate-controlled office environment.  Periodic visits to industrial operations areas are necessary with exposure during such visits to variety of temperatures and prevailing weather conditions. Interacts closely with personnel in other departments and company locations, interacts closely with middle and senior level management, domestic travel to visit customers required (up to 25% at times).  Call-ins or the extension of regular working hours (50+ hours per week) are occasionally needed to complete time-sensitive projects or respond to emergencies.

 

Employee Supervision

  • No direct supervision responsibilities but role will serve a in a project management capacity

What We Offer

We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.

- Comprehensive benefits program including medical, dental and vision care coverage, flexible spending account plans, employee assistance program, life insurance and disability coverage
- 401k with Company Match
- Family Friendly Benefits including childbirth and parental leave, fertility and family building benefits
- Paid Time Off (PTO) and Paid Holidays
- Hybrid work available (not applicable to all roles)

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion.

LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.

Equal employment opportunity (EEO)

Louis Dreyfus Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Sustainability

Sustainable value is at the heart of our purpose as a company.

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us

Company Description

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 17,000 people globally.


Job Description

This role serves as the regional lead for digital customer engagement as well customer data strategy & management through the scouting of ideas, validation of business needs/opportunities and (co)management of the implementation of initiatives. Main partner supporting the digital integration of LDC’s Regenerative Agriculture program into overall commercial activities.

Responsible for promoting the adoption of new technological solutions and facilitating the incorporation of analytical models and techniques for data analysis with a customer centricity view.

The role requires a close working relationship with commercial and functional teams including the Grains & Oilseeds, Cotton Commercial Group, Regenerative Agriculture Lead, IT, Domestic Execution as well as Business Development.


Experience

Primary Responsibilities/Essential Functions

  • Guide embedding of technologies and tools needed for data capture, processing and reporting into the company’s commercial activities, in order to measure and improve effectiveness of RegenAg initiatives
  • Map opportunities to improve the farmer & customer digital experience through the LDC’s digital platforms and works closely with the IT team on the execution & implementation of platform enhancements
  • Benchmark LDCs digital platform capabilities to that of peers while working directly with producers & customers to understand their pain points and opportunities to streamline engagement and improve overall customer service experience
  • Coordinate efforts to collect and organize data generated through commercial activities to improve origination, merchandising and overall sustainability & traceability strategies
  • Facilitate the development and enhancement of data-driven insights toward a better understanding of producer and customer behavior, in order to to optimize commercial efforts and identify new business opportunities / verticals
  • Responsible for leading, guiding, and providing support to cross-functional teams with a multidisciplinary approach throughout the ideation, development, adoption and scale of digital solutions

 

Additional Responsibilities

  • Support business case development for new digital initiatives; contribute to the business model definition and business plan write-ups
  • Work closely with LDC’s Regenerative Agriculture Lead to support successful deployment of RegenAg programs initiatives across LDC’s North America agriculture supply chain
  • Attend relevant ag-tech conferences and events, aiming to identify new opportunities for digital development
  • Serve as a champion for local digital initiatives across the Commercial and RegenAg portfolio roadmap and backlog, driving adoption of tools internally and externally, and providing visibility on value generated by each project

Additional Information

Company Conformance Statements

In the performance of their respective tasks and duties all employees are expected to conform to the following:

  • Perform quality work within deadlines with or without direct supervision.
  • Interact professionally with co-workers, Company business associates and the general public.
  • Work together in a cooperative spirit to serve the best interests of the Company.
  • Operate in a fully responsible manner and comply with all laws and Company policies.

 

Education/Professional Certifications/Licenses

Basic qualification: 

  • Bachelor’s degree in Economics, Agricultural Economics, Finance, Business Administration or other business discipline.

 

Experience

Basic qualifications:

  • 3-5+ years in a digital transformation role preferably within the agriculture supply chain at a CPG, Seed, Chemical, Food Ingredient, Ag Equipment Provider, or Grain Company  
  • Demonstrated experience in cross functional roles that requires coordination of multiple stakeholders and finding consensus

Preferred

  • Understanding of farmer engagement, grain & feed origination & marketing as well as logistics management  
  • Agronomy or agribusiness background

 

Knowledge/Skills/Abilities (including any physical demands)

Basic qualifications:

  • Problems solving attitude, curiosity and flexibility to quickly move across different initiatives
  • Strong verbal and written communication skills
  • Ability to organize multiple responsibilities, prioritize workload and perform multiple tasks simultaneously
  • Ability to work with minimal supervision
  • Proficiency with spreadsheet and word processing software, (e.g., Excel and MS Word).
  • Must have valid driver’s license

 

Equipment Used

  • Typical office equipment: PC, telephone, fax machine.

 

Working Conditions

  • Primarily climate-controlled office environment.  Periodic visits to industrial operations areas are necessary with exposure during such visits to variety of temperatures and prevailing weather conditions. Interacts closely with personnel in other departments and company locations, interacts closely with middle and senior level management, domestic travel to visit customers required (up to 25% at times).  Call-ins or the extension of regular working hours (50+ hours per week) are occasionally needed to complete time-sensitive projects or respond to emergencies.

 

Employee Supervision

  • No direct supervision responsibilities but role will serve a in a project management capacity

What We Offer

We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.

- Comprehensive benefits program including medical, dental and vision care coverage, flexible spending account plans, employee assistance program, life insurance and disability coverage
- 401k with Company Match
- Family Friendly Benefits including childbirth and parental leave, fertility and family building benefits
- Paid Time Off (PTO) and Paid Holidays
- Hybrid work available (not applicable to all roles)

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion.

LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.

Equal employment opportunity (EEO)

Louis Dreyfus Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Sustainability

Sustainable value is at the heart of our purpose as a company.

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us