Global Patch Manager
Sofia,Bulgaria
Job Reference SP-7629679351
Professional Areas Information Technology
Function Information Technology
Contract Type Permanent
Years of Work Experience 3-5 years
Start date 1970-01-01
Application close date 2021-07-04
Summary
Louis Dreyfus Company is a world leader in the processing of agricultural commodities, tempered and fueled by 159 years of experience with offices in more than 55 countries and approximately 34,000 employees. Since 2014, in Sofia has been successfully operating a Shared Service Center providing Global Technology and Finance Services across the company. For the further growth of the Global Technology organization in Bulgaria we are in search of a self-driven person to join on the key role of Global Patch Manager.
• Accountable for operational patching activities of all LDC environments.
• Define accurate list of vulnerabilities (in OS, middleware, database, network assets, tools, etc.) and set priorities;
• Organize and manage patching campaigns with solution managers and application/infrastructure teams;
• Organize and manage network isolation campaigns with network team and application teams;
• Organize and coordinate legacy management with infra solution managers based on the infrastructure roadmap;
• Organize and manage remediation actions for solutions without any solution manager;
• Facilitate and implement automation of patching and testing as much as possible, including stop/start of applications;
• Provide proper communication and status reports about the environment before and after each campaign.
• Previous experience of 3+ years in Service Delivery Management in application or infrastructures services domain with focus in Patching management;
• Experience in Vendor Management.
• Knowledge of Datacenter infrastructure technologies;
• Strong client-focused approach;
• Flexibility and ability to manage a demanding and changing workload;
• Self-motivation and ability to manage and prioritize tasks and time efficiently;
• Expert knowledge of ITIL disciplines;
• Excellent communication, analytical and presentation skills;
• Fluent English both written and spoken;
• Knowledge of DevOps and Agile is considered an advantage.
• English (Advanced)
Degree in the filed of Information Technology

Main
Responsibilities
Along with the below listed responsibilities, the employee should conduct any other business related to the function as required by his supervisor.
• Accountable for operational patching activities of all LDC environments.
• Define accurate list of vulnerabilities (in OS, middleware, database, network assets, tools, etc.) and set priorities;
• Organize and manage patching campaigns with solution managers and application/infrastructure teams;
• Organize and manage network isolation campaigns with network team and application teams;
• Organize and coordinate legacy management with infra solution managers based on the infrastructure roadmap;
• Organize and manage remediation actions for solutions without any solution manager;
• Facilitate and implement automation of patching and testing as much as possible, including stop/start of applications;
• Provide proper communication and status reports about the environment before and after each campaign.

    Experiences
    • Previous experience of 3+ years in Service Delivery Management in application or infrastructures services domain with focus in Patching management;
    • Experience in Vendor Management.

      Skills
      • Knowledge of Datacenter infrastructure technologies;
      • Strong client-focused approach;
      • Flexibility and ability to manage a demanding and changing workload;
      • Self-motivation and ability to manage and prioritize tasks and time efficiently;
      • Expert knowledge of ITIL disciplines;
      • Excellent communication, analytical and presentation skills;
      • Fluent English both written and spoken;
      • Knowledge of DevOps and Agile is considered an advantage.

        Required
        Languages
        • English (Advanced)

        Required
        Education
        Degree in the filed of Information Technology

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