Colombia - Español

Community Manager - fixed term contract

Johannesburg, South Africa, South Africa
Job Reference JR0074928
Professional Areas Communication
Function Communications and Public Relations
Contract Type Fixed Term Contract
Years of Work Experience 5 - 8
Start date 2024-04-01

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world.

Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 17,000 people globally.

Context of recruitment:

To replace our current Community Manager who is on maternity leave, we are looking for a Community Manager for 6 months.

 

The position:

Under the supervision of the Senior Manager, Digital Communications and Branding, the Community Manager will lead the management and strategic development of LDC's digital and social media presence, ensuring the brand's image and message are consistently aligned across digital platforms.

This role encompasses the day-to-day management of content, development of digital campaigns, and fostering positive engagement within the community.

The Community Manager will manage the digital community and support global communication campaigns to establish and maintain positive connections with followers and key stakeholder groups. 

The Community Manager will work closely with the Digital Communication Manager and Internal Communication Manager to leverage social media, LDC’s website, Intranet and other digital channels to support business objectives, enhance brand visibility, and drive stakeholder engagement. 

 

Your main accountabilities:

  • Implement the Social Media Strategy and Digital Paid Advertising Strategy, creating, developing and executing social media calendars and campaigns to establish and support lasting positive connections with followers and key external stakeholder groups

  • Lead digital marketing initiatives and campaigns to promote company milestones, products and services, measuring and analyzing impact to optimize future strategies

  • Actively manage and grow the company's online community, leveraging social media and other digital channels to foster engagement, stakeholder loyalty and brand advocacy

  • Collaborate closely with regional Communication Team members, as well as other internal teams and external partners, to ensure cohesive messaging and leverage opportunities for digital engagement

  • Develop social media performance reports to guide future content, campaigns and tactics

  • Monitor digital conversations and respond to community feedback, managing and mitigating any potential digital crises or negative sentiments

  • Oversee day-to-day content management and development across digital platforms, including LDC’s Image & Video Bank and Brand Center, ensuring alignment with corporate communication and business developments

  • Support global internal communication campaigns and digital channel management, including intranet publications and updates

 

Your profile: 

  • Degree in Communications, Digital Media, Marketing or a related field

  • At least 7 years of relevant work experience in social media management, community management and/or related fields, including in-depth knowledge of digital platforms, channels (especially LinkedIn, YouTube, X, Facebook, Instagram) and trends

  • Experience in designing and executing digital and social media strategies and campaigns, relying on in-depth knowledge of digital marketing/advertising and analytics tools, and knowledge of email marketing tools (e.g. MailChimp, HubSpot or Omnisend)

  • Strong analytical skillset, combined with genuine interest in learning new tools, gathering data and studying trends to translate insights into action

  • Proven ability to manage complex projects, multiple priorities and tight deadlines, preferably with exposure to global projects and a multinational environment

  • Excellent copywriting and verbal skills in English

  • Experience in a global organization desirable; experience in a trading company a plus

  • Experience in: MS Office, SharePoint, WordPress, GA4, Google AdWords, SEO, SEA, Linkedin, Youtube, Meta, X, GoogleAds, Hootsuite, SproutSocial, Brandwatch, Adobe Creative Suite, Figma, VR/AR 

What We Offer

We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.

We offer

  • Competitive salary and benefits​​​​​​
  • Hybrid work available (not applicable to all roles)
  • Pension contributions
  • Access to Training and Development 
  • Access to Concierge Partnerships

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion.

LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.

Sustainability

Sustainable value is at the heart of our purpose as a company.

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us

Company Description

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world.

Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 17,000 people globally.


Job Description

Context of recruitment:

To replace our current Community Manager who is on maternity leave, we are looking for a Community Manager for 6 months.

 

The position:

Under the supervision of the Senior Manager, Digital Communications and Branding, the Community Manager will lead the management and strategic development of LDC's digital and social media presence, ensuring the brand's image and message are consistently aligned across digital platforms.

This role encompasses the day-to-day management of content, development of digital campaigns, and fostering positive engagement within the community.

The Community Manager will manage the digital community and support global communication campaigns to establish and maintain positive connections with followers and key stakeholder groups. 

The Community Manager will work closely with the Digital Communication Manager and Internal Communication Manager to leverage social media, LDC’s website, Intranet and other digital channels to support business objectives, enhance brand visibility, and drive stakeholder engagement. 

 

Your main accountabilities:

  • Implement the Social Media Strategy and Digital Paid Advertising Strategy, creating, developing and executing social media calendars and campaigns to establish and support lasting positive connections with followers and key external stakeholder groups

  • Lead digital marketing initiatives and campaigns to promote company milestones, products and services, measuring and analyzing impact to optimize future strategies

  • Actively manage and grow the company's online community, leveraging social media and other digital channels to foster engagement, stakeholder loyalty and brand advocacy

  • Collaborate closely with regional Communication Team members, as well as other internal teams and external partners, to ensure cohesive messaging and leverage opportunities for digital engagement

  • Develop social media performance reports to guide future content, campaigns and tactics

  • Monitor digital conversations and respond to community feedback, managing and mitigating any potential digital crises or negative sentiments

  • Oversee day-to-day content management and development across digital platforms, including LDC’s Image & Video Bank and Brand Center, ensuring alignment with corporate communication and business developments

  • Support global internal communication campaigns and digital channel management, including intranet publications and updates

 

Your profile: 

  • Degree in Communications, Digital Media, Marketing or a related field

  • At least 7 years of relevant work experience in social media management, community management and/or related fields, including in-depth knowledge of digital platforms, channels (especially LinkedIn, YouTube, X, Facebook, Instagram) and trends

  • Experience in designing and executing digital and social media strategies and campaigns, relying on in-depth knowledge of digital marketing/advertising and analytics tools, and knowledge of email marketing tools (e.g. MailChimp, HubSpot or Omnisend)

  • Strong analytical skillset, combined with genuine interest in learning new tools, gathering data and studying trends to translate insights into action

  • Proven ability to manage complex projects, multiple priorities and tight deadlines, preferably with exposure to global projects and a multinational environment

  • Excellent copywriting and verbal skills in English

  • Experience in a global organization desirable; experience in a trading company a plus

  • Experience in: MS Office, SharePoint, WordPress, GA4, Google AdWords, SEO, SEA, Linkedin, Youtube, Meta, X, GoogleAds, Hootsuite, SproutSocial, Brandwatch, Adobe Creative Suite, Figma, VR/AR 


Additional Information

What We Offer

We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.

We offer

  • Competitive salary and benefits​​​​​​
  • Hybrid work available (not applicable to all roles)
  • Pension contributions
  • Access to Training and Development 
  • Access to Concierge Partnerships

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion.

LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.

Sustainability

Sustainable value is at the heart of our purpose as a company.

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us