Business Analyst, Program Delivery, EMEA

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally.

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally.

LDC is accelerating its digital transformation, leveraging technologies such as Cloud, AI/ML, Agile DevOps/SecOps, and data mesh to enhance innovation, efficiency, and business value.

Within the global DT&A (Digital Technology & Analytics) organization, we offer opportunities to contribute to strategic projects in a collaborative and fast-paced environment.

Our DT&A Front Office team is looking for a Regional Business Analyst to join the EMEA region, based in Sofia.

In this role, you will drive business process transformation and support strategic projects and rollouts for our International Trade & Execution Front Office platform (Atlas Multiplatform), including modernization initiatives across the region.

Main Responsibilities

• Gather and translate business requirements into functional and technical specifications.
• Own one or more functional streams and support junior Business Analysts.
• Assess requirements within the business process landscape and Core Model.
• Maintain accurate process and project documentation.
• Analyze current processes, identify gaps, and recommend improvements.
• Facilitate workshops, training sessions, and stakeholder discussions.
• Collaborate with regional and global teams to support solution design and delivery.
• Provide business support during projects and post go-live activities.
• Monitor project progress, risks, issues, and stakeholder expectations.
• Support project planning, scope definition, resource estimation, and timelines.
• Assist with testing, data migration, change management, and user adoption activities.

Duties & responsibilities

• Understand regional and global business priorities and support EMEA Front Office strategy.
• Analyze business needs and align local requirements with core solutions where possible.
• Coordinate with Global and Regional IT teams and other stakeholders.
• Support regional change management initiatives.
• Ensure deliverables are properly documented.
• Support legacy-to-target system data migration activities.
• Participate in deployment and rollout projects.

More specifically oversee:

• Requirements Management: Gather, analyze, and document business requirements.
• Functional Specifications: Review and refine specifications with development teams.
• Testing: Support business users during test cycles.
• Support: Investigate and prioritize incidents and business issues.
• Process Improvement: Identify gaps and recommend enhancements.
• Data Management: Support data migration and related processes.
• Deployment: Support system configuration, user training, and hypercare activities.

Education

• Bachelor's or Master's degree in Business, Finance, Computer Science, or related field.

Basic Qualifications

• 1-2 years of experience as a Business Analyst.
• Experience in finance-related business analysis preferred.
• Knowledge of financial processes and best practices.
• Experience in commodities trading, inventory, or logistics is an advantage.
• Understanding of project management methodologies.
• Proficiency with Microsoft Excel and Visio.
• Business Analysis certification is a plus.

Preferred Qualifications

• Experience with enterprise business systems and related technologies.
• Experience working in cross-functional project environments.
• Ability to contribute across project delivery activities and stakeholder groups.
• Experience building effective relationships across business and IT teams.

Knowledge, Technical & Functional Skills

• Experience in business analysis, requirements gathering, user story writing, and backlog management.
• Understanding of incident management and process improvement.
• Strong communication, stakeholder management, and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Analytical and problem-solving mindset.
• Experience working with cross-functional and geographically dispersed teams.
• Proficiency in Microsoft Office tools, particularly Excel, Word, and PowerPoint.
• Knowledge of SQL, databases, and API/data integration concepts is an advantage.
• Fluent English required; French is a plus.

Other Skills

• Ability to manage multiple projects and competing priorities.
• Curiosity and interest in understanding complex business processes.
• Critical thinking and ability to work through ambiguity.
• Ability to learn quickly and work independently.
• Continuous improvement mindset with a focus on delivering results.
• Strong teamwork, collaboration, negotiation, and influencing skills.

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion.

LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.

Sustainability

Sustainable value is at the heart of our purpose as a company.

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us

What We Offer

We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.

Our Benefits

• 25 annual paid leave
   
• Flexible working hours
   
• Food vouchers
   
• Transportation allowance
   
• Additional medical & dental insurance
   
• Life insurance
   
• Sports card with 90/10 coverage
   
• Various learning & development opportunities
   
• Yearly performance evaluation plans
   
• Social clubs & Wellbeing initiatives
   
• Team buildings & social events
   
• Employee Referral Program