SBS Manager - Gurgaon

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 17,000 people globally.

Duties & Responsibilities:

• Business Relationship Manager and Single point of contact who represent all SBS services in its center/geographical scope for its regional Stakeholders.
• Accountable for SBS center performance
• Identify, organize, prioritize business needs and organize SBS services, processes, and organization to meet and/or exceed business needs.
• Contribute to fit strategy with area/regional priorities
• Educate business stakeholders about the SBS opportunities
• Drive adoption of SBS services
• Accountable for SBS center budget
• Implements projects within scope of services delivered by SBS center
• Keep looking for automation and modernization, aiming at efficiency gains and process improvement.
• Identify opportunities for the absorption of activities by the SBS location, which can add value to the business and optimize costs for the company.
• Promote synergy between SBS locations around the world, identifying opportunities to share and leverage best practices.
• Resolves issues regarding end-to-end performance, deviations from project implementation and non-compliance with global process, data, technology, compliance standards within `scope of services delivered.
• Manage, train, and develop the local SBS team.

• Minimum 15 years experience 
• At least 5 years of experience in SSCs, Global Business Services or Shared Business services
• Previous experience in Agricultural Commodities business is preferred
• At least 5 years managing (directly or indirectly) multicultural teams

Soft skills

• Strong interpersonal skills and ability to engage and communicate with all levels within the organization
• Strong problem solving, quantitative and analytical abilities
• Excellent communication, collaboration, and management skills both up / down and
• Fluent English is mandatory

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion.

LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.

Sustainability

Sustainable value is at the heart of our purpose as a company.

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us

What We Offer

We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.

We offer

• A workplace culture that embraces diversity and inclusivity
• Opportunities for Professional Growth and Development
• Employee Recognition Program
• Employee Wellness Programs - Confidential access to certified counselors for employee and eligible family members, along with monthly wellness awareness sessions.
• Certified Great Place to Work