Brazil - English

Privacy Policy

This Privacy Policy for LDC.com is issued by Louis Dreyfus Company B.V. 92, Rotterdam 3012, The Netherlands, as operator of this site on behalf of itself and each of the companies in the Louis Dreyfus Company Group of companies (“LDC” or “We”). This website is hosted in the Netherlands by LDC.

This Privacy Policy (together with our Terms of Use and any other documents referred to in it) explains the collection, use, and disclosure of Personal Data (as defined below) by LDC including through our websites located at the following URL: www.ldc.com (“our site”). We have developed this policy because we want you to feel confident about the privacy and security of your Personal Data held by us.

Please read the following carefully to understand our practices regarding your Personal Data and how we will treat it.

“Personal Data” means any information relating to you that would allow a party to identify you as an individual or to contact you, including, for example, your full name, address, telephone number, or email address.

LDC will be the data controller and our nominated representative in relation to this Privacy Policy in Brazil will be Data Protection Officer, Louis Dreyfus Company Brasil S.A., CNPJ n. 47.067.525/0001-08, Avenida Brigadeiro Faria Lima, 1.355, Pinheiros, São Paulo/SP, Brazil.

Personal Data we collect and how we use it

We collect and use your Personal Data carefully, only to perform our own services and only to the extent necessary for this purpose.

We collect and process the following Personal Data about you:

  • Applications for jobs: First Name, Last Name, Email address, Phone number, Nationality, Country – residence, Languages, Level spoken, ID, address, Individual Taxpayers Registry, educational background, criminal and finance background, questions related to conflict of interests, Years of experience, Current company, Current position, Current function, Current professional area, Previous Company, Previous position, Previous professional area, Previous function, Uploaded resume, CV or cover letter.
  • Investment proposal: Title, First Name, Last Name, Company, Address, City, Country, Postal Code, Phone, Email.
  • Supplier Opportunities: Title, First Name, Last Name, Company, Address, City, Country, Postal Code, Phone, Email.
  • Quote request for commodities: Title, First Name, Last Name, Company, Address, City, Country, Postal Code, Phone, Email.
  • Sustainability Inquiries: Title, First Name, Last Name, Company, Address, City, Country, Postal Code, Phone, Email.
  • Investor Relations: Title, First Name, Last Name, Company, Address, City, Country, Postal Code, Phone, Email, Status.
  • Media Inquiries: Title, First Name, Last Name, Media outlet of affiliation, Contact type, Email, Country.
  • Where we have a contract with you, we will also hold any personal contact details contained in that contract, which may include payment information, drive license information and invoice information.
  • Connexion information (last login date, IP address) and mobile device information (device ID, manufacturer, platform, version).
  • Information about how you use our website, including technical information (such as type of browser and operating system) and log information (your visits to and use of the site). This includes information gathered by the use of cookies in your web browser.
  • If you contact us, we keep a record of that correspondence.
  • Any other information uploaded by you onto our site.

Lawful basis for processing

We are able to lawfully process your personal data where you have explicitly consented to this.

We are also permitted to process your personal information where (i) the processing is necessary to perform the agreement we have with you or to take steps to enter into an agreement with you, (ii) where the processing is necessary for compliance with a legal obligation that we have, (iii) the regular exercise of our right, including as evidence in judicial, administrative or arbitration proceedings, or (iv) for the purposes of our overriding legitimate interests.

Our legitimate interests might be: to prevent fraud, to provide you with a safe, efficient and customised experience on our Website and to provide the services you have requested.

We will use your Personal Data:

  • For business and contract negotiation.
  • For client and contract management in order to contact you and for electronic signature of contracts.
  • To provide information and services you request.
  • For security or fraud prevention purposes.
  • To provide you with effective customer service.
  • To provide you with a good user experience when you use our site.
  • To improve the content, functionality and usability of our site.
  • To improve our products and services.
  • Where you have consented explicitly, we may contact you with marketing offers.
  • To improve our marketing and promotional efforts.

IP addresses and use of “cookies”

We collect information about your computer, including where available your internet protocol (“IP”) address, operating system and browser type, for system administration. An IP address is a number that is automatically assigned to your computer when you use the internet. We use IP addresses to help diagnose problems with our server, administer our site, analyse trends, track users’ activity within the application, and gather broad demographic information for aggregate use in order for us to improve our site.

We do use cookies that are vital for the basic functionality of the website. A cookie is a small data file that our server sends to your browser when you visit the site. Cookies will only be stored to improve the performance of the site in order to retrieve data in the most effective way and notify the user of previous activities. You can delete cookies at any time or you can set your browser to reject or disable cookies. If you are unsure how to do this, follow this link where you will find instructions for many of the most popular web browsers: http://www.allaboutcookies.org/manage-cookies/stop-cookies-installed.html.

Where we store your Personal Data

The Personal Data that we collect from you may be transferred to, and stored at, a destination of Brazil. We share your personal data with the following countries: Argentina, Australia, Belgium, Bolivia, Bulgaria, Canada, Chile, China, Colombia, Egypt, France, Germany, Ghana, Honduras, Indonesia, Ivory Coast, Kazakhstan, Kenya, Malaysia, Mexico, Netherlands, Pakistan, Paraguay, Poland, Russia, Senegal, Singapore, Spain, South Africa, Switzerland, Thailand, Turkey, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States of America, Uruguay, Vietnam and Zambia. Such destination countries may have different levels of privacy protection than in your country of residence.

Your Personal Data are processed by staff operating outside of Brazil who work for us or for one of our group companies, affiliates or suppliers. These staff are engaged in the provision of support services. Your Personal Data may also be shared with our headquarters and other companies of the Louis Dreyfus Company Group of companies or LDC partners located abroad. We will take all steps reasonably necessary to ensure that your Personal Data is treated securely and in accordance with this Privacy Policy.

These steps include imposing contractual obligations on the recipients of your Personal Data to protect that Personal Data, using standard contractual clauses approved by the local Data Protection Commission. We may alternatively require approved codes of conduct or certification mechanisms to be in place.

Please contact our data protection team at the address in the Contact section to obtain more information about our contractual clauses imposed on third party recipients of your Data.

We store your Personal Data carefully. We have implemented, and follow, industry standard measures to protect against unauthorized access to, and unlawful interception or processing of, Personal Data. Once we have received your Personal Information, we will use strict procedures and security features to prevent unauthorized access.

Disclosure of Personal Data

We may disclose your Personal Data to any member of our group, which means our subsidiaries, our ultimate holding parent company and its subsidiaries and/or affiliates. Furthermore, we disclose your Personal Data to our business partners (DocuSign and Certisign for electronic signature, Plivo for SMS communication, Microsoft for hosting, Google for web analytics) insofar and for as long as it is necessary to perform our services. We oblige our business partners to assume and apply the same rights and obligations regarding your Personal Data as described in this Privacy Policy.

Other than previously specified in this Privacy Policy, we may also disclose your Personal Data to third parties in the following circumstances:

  • If we become part of another organization, such organization will possess the Personal Data collected by us, and it will apply and assume the same rights and obligations regarding your Personal Data as described in this Privacy Policy.
  • If we are under a duty to disclose or share your Personal Data, or part of it, in order to comply with any applicable legal or regulatory obligation, or in order to enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety of us, our customers, or others.

Retention of Personal Data

The time period for which we shall retain and keep Personal Data varies according to various statutes and what the information is used for. In some cases, there are legal requirements to keep data for a minimum period of time. Unless there is a specific legal requirement for us to retain and keep the information, we will retain and keep it only insofar and as long as it is necessary for the purposes for which the data was collected or for which it is to be further processed, including the regular exercise of the right of the LDC, including as evidence in judicial, administrative or arbitration proceedings .

Non-personal information

Non-personal information is information that does not identify you individually. We collect non-personal information from your computer, such as your Web browser, the date and time of your Web site visit, the Web address from which you accessed our site, the number of visitors to the site, the pages viewed, and the length of time on the Web site.

Marketing

We collect data to analyse the website in general, to gain insights into how to improve our services and to target our marketing measures to your identifiable needs. You have the right to ask us not to process your Personal Data for our marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for our own marketing purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your Personal Data. You can also exercise the right at any time by contacting us at the address in the Contact section. If you consent to the use of your Personal Data for marketing purposes, you can change your mind and opt-out of this at any time. You can do this by selecting ‘unsubscribe’ at the bottom of any marketing email you receive from us, or at any time by contacting us at the address in the Contact section.

Other websites

Our website contains links to other websites such as Docusign, Certisign, etc. Please note that when you click on one of these links, you are entering another website over which we have no control and will bear no responsibility. Often these sites require you to enter your Personal Data. We encourage you to read the privacy policies on all such websites as their policies may differ from ours.

Your rights

Right of Access
You have the right to access and receive a copy of your Personal Data held by us.

Right to Rectification
You have the right to demand that we correct incorrect, incomplete or outdated information.

Right to Erasure
You have the right to request the erasure, anonymization or blocking of your Personal Data at any time, if you consider that we do not have the right to hold it. We may retain certain information about you as required by law and for legitimate business purposes permitted by law. In case of processing unnecessary or excessive data, or in non-compliance with the legislation, the holders are guaranteed the right to request anonymization, blocking or deletion of such data.

Right to Restrict Processing
You can ask us to suspend the processing of your Personal Data in several scenarios, including if you want us to verify the accuracy of the data, and where our use of the data is unlawful but you do not want us to erase it.

Right to Data Portability
You can request the transfer of your Personal Data to you or to a third party. We will provide to you, or a third party you have chosen, your Personal Data in a structured, commonly used, machine-readable format.

Right to Object
You have the right to object to your Personal Data being processed for a particular purpose or to request that we stop using your Personal Data.

Right to Withdraw Consent
Where our processing of your Personal Data is based on your consent, you have the right to withdraw your consent at any time. If you do so we will stop processing your Personal Data unless there is another lawful basis we can rely on, if which case we will inform you of this.

Right to Reject Automated Individual Decision-Making
You can request not to be subject to a decision based on automated processing and to have safeguards put in place if you are being profiled based on your personal data.

Rights regarding Marketing Communications
The right to ask us to stop or to start sending marking messages at any time.

Right to confirm the existence of processing
You can ask us to confirm the existence of treatment of your Personal Data, in the form of a simplified or complete report.

Rights related to data sharing
Data holder can request access by holders of information on the sharing of their data to public or private organizations.

Right not to provide consent
You, as the holder of the information that will be treated, can ask us about the possibility of not providing your consent when this is the legal basis that allows the data processing, and the consequences of any denial.

If you want to exercise these rights, you should contact us at the address in the Contact section.

All requests will be offered free of charge and submitted to a form of validation of your identity – to ensure that LDC directs the fulfillment of requirements exclusively to the data holder.

Modifications to this Privacy Policy

We reserve the right to change, alter or otherwise modify this Privacy Policy at any time by posting revisions on this web page. In case of change, you will be alerted.

Complaints

If you have any concerns about our processing of your Personal Data, you may of course contact us at the address and email address in the Contact section but you also have the right to complain to your local data protection regulator.

Contact

Data Protection Officer, Louis Dreyfus Company Brasil S.A., CNPJ n. 47.067.525/0001-08, Avenida Brigadeiro Faria Lima, 1.355, Pinheiros, São Paulo/SP, Brazil

or email [email protected]