Merchandising Assistant

Rosedale, MS, United States of America
Job Reference JR0070788
Professional Areas Execution
Function Execution
Contract Type Permanent
Years of Work Experience 0 - 3
Start date 2023-09-25

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 15,000 people globally.

This position will directly support the merchandising staff at a grain and oilseed terminal in Rosedale, MS. 

Primary Responsibilities/Essential Functions

  • Apply, process and settle tickets daily
  • Enter contracts, pricings, and amendments daily
  • Set up new customer accounts
  • Troubleshoot application and settlement problems while on the phone with the customer
  • Assist customers with split payments and settlement review
  • Assist customers with direct deposit account setup
  • Maintaining & filing accurate contract records 
  • Clearly communicate daily with customers and truck drivers
  • Oversee and maintain system to keep truck driver insurance current
  • Assure accuracy and timeliness of data taken for Merchandisers, along with being the first check for reasonableness of accuracy received
  • Purchase office supplies along with monitoring office supply inventory levels
  • Maintain a positive attitude at all times and promote a “team” environment
  • Handles corrections and submission of timecards for hourly employees at site

Education/Professional Certifications/Licenses

Required qualification:

  • High school diploma/GED, or equivalent

Preferred qualification:

  • Bachelor’s degree in business related discipline


Experience

The following is the basic qualification:

  • Two years of execution / sales support experience within the grain industry, biofuels or similar field.
  • In lieu of experience, the preferred educational requirement would be accepted.

Additional Responsibilities

  • Assist with human resources needs where applicable, including processing new hire paperwork.
  • Complete other duties as assigned by Commercial Manager & Superintendent.

Knowledge/Skills/Abilities (including any physical demands)

The following are the basic qualifications:

  • Ability to prioritize multiple tasks and meet strict daily deadlines
  • Strong practical accounting, analytical and organizational skills
  • Strong verbal and written communications skills.  Needs to feel comfortable talking to customers

      and truck drivers on the phone

  • Strong documentation skills
  • Positive attitude, self-motivated
  • Knowledge and interpretation of position reporting
  • Proficiency with spreadsheet and word-processing software, (e.g., Excel and MS Word)
  • Occasionally work outdoors
  • Must have ability to climb stairs and lift small objects
  • Careful attention to detail

What We Offer

We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.

- Comprehensive benefits program including medical, dental and vision care coverage, flexible spending account plans, employee assistance program, life insurance and disability coverage
- 401k with Company Match
- Family Friendly Benefits including childbirth and parental leave, fertility and family building benefits
- Paid Time Off (PTO) and Paid Holidays
- Hybrid work available (not applicable to all roles)

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion.

LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.

Equal employment opportunity (EEO)

Louis Dreyfus Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Sustainability

Sustainable value is at the heart of our purpose as a company.

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us

Company Description

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 15,000 people globally.


Job Description

This position will directly support the merchandising staff at a grain and oilseed terminal in Rosedale, MS. 

Primary Responsibilities/Essential Functions

  • Apply, process and settle tickets daily
  • Enter contracts, pricings, and amendments daily
  • Set up new customer accounts
  • Troubleshoot application and settlement problems while on the phone with the customer
  • Assist customers with split payments and settlement review
  • Assist customers with direct deposit account setup
  • Maintaining & filing accurate contract records 
  • Clearly communicate daily with customers and truck drivers
  • Oversee and maintain system to keep truck driver insurance current
  • Assure accuracy and timeliness of data taken for Merchandisers, along with being the first check for reasonableness of accuracy received
  • Purchase office supplies along with monitoring office supply inventory levels
  • Maintain a positive attitude at all times and promote a “team” environment
  • Handles corrections and submission of timecards for hourly employees at site

Experience

Education/Professional Certifications/Licenses

Required qualification:

  • High school diploma/GED, or equivalent

Preferred qualification:

  • Bachelor’s degree in business related discipline


Experience

The following is the basic qualification:

  • Two years of execution / sales support experience within the grain industry, biofuels or similar field.
  • In lieu of experience, the preferred educational requirement would be accepted.

Additional Information

Additional Responsibilities

  • Assist with human resources needs where applicable, including processing new hire paperwork.
  • Complete other duties as assigned by Commercial Manager & Superintendent.

Knowledge/Skills/Abilities (including any physical demands)

The following are the basic qualifications:

  • Ability to prioritize multiple tasks and meet strict daily deadlines
  • Strong practical accounting, analytical and organizational skills
  • Strong verbal and written communications skills.  Needs to feel comfortable talking to customers

      and truck drivers on the phone

  • Strong documentation skills
  • Positive attitude, self-motivated
  • Knowledge and interpretation of position reporting
  • Proficiency with spreadsheet and word-processing software, (e.g., Excel and MS Word)
  • Occasionally work outdoors
  • Must have ability to climb stairs and lift small objects
  • Careful attention to detail

What We Offer

We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.

- Comprehensive benefits program including medical, dental and vision care coverage, flexible spending account plans, employee assistance program, life insurance and disability coverage
- 401k with Company Match
- Family Friendly Benefits including childbirth and parental leave, fertility and family building benefits
- Paid Time Off (PTO) and Paid Holidays
- Hybrid work available (not applicable to all roles)

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion.

LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.

Equal employment opportunity (EEO)

Louis Dreyfus Company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Sustainability

Sustainable value is at the heart of our purpose as a company.

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us