Business Analyst - International Trade & Execution

Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 17,000 people globally.

Our DT&A Front Office Team is looking for a Business Analyst for our Front Office Services line to be based in Lyon.

As part of a dynamic and agile team, you will act as change booster and lead business process transformation in the domain, working on our International Trade and Execution Front Office solution (ATLAS Grains & Oilseeds) and modernization of regional Front Office solutions.

These solutions are the cornerstone of our trading systems. Interlinking all our core business functions (Trading, Execution, Accounting, Treasury, Controlling), with a global presence spread all around the world, accessing the application 24/7.

Main responsibilities:

What will be your mission?

• Users support: Analyze and troubleshoot system issues, provide training and support to users. Liaise with network administrators, system analysts, and software engineers to assist in resolving problems with software products or company software systems.
• Actively escalates issues to Service Manager and Software Developer Lead.
• Gather and translate business requirements into detailed functional and technical specifications.
• Actively participate in ATLAS Deployment/Rollout activities as per the project requirements.
• System Configuration, User trainings and hyper care support activities for Deployment/Rollout projects.

More specifically oversee:

• Support: Provide support. Investigate reported issues, confirm business impact/urgency, and properly categorize the incidents
• Requirements Management: Elicitation, understanding and documentation of business requirements.
• Functional and technical Specifications: Review and finalize functional specifications. Refine with Dev team.
• Testing: Provide guidance and support the regional business during the test campaigns.
• Process Improvement: Identification of process gaps and providing improvement plans to the Build and Run processes.

Basic qualifications:

• 3-5 (plus) years of strong technical or operational experience in financial or trading systems and a successful history of project plan completion
• Experience analyzing, implementing, and supporting enterprise business systems
• Experience in participating in cross-functional project teams’ environment; ability to perform in various roles from individual contributor to a leadership role; ability to contribute to planning, organization and managing of project teams using a structured delivery methodology
• Experience establishing and maintaining effective working relationships with other business organizations; successful experience in working with diverse groups of people in a problem-solving environment
• International multi-cultural environment.

Preferred qualification:

• Strong Business knowledge on LDC activities.
• Experience with functional and technical aspects of major enterprise business systems and related technologies

Knowledge /Technical & Functional skills

• Business analysis, story writing, backlog management.
• Incident analysis and incident management.
• Enhanced query with SQL.
• Understanding of basic (API) data integration and database (SQL) concepts.
• Excellent written and oral communication skills (in English), French is a plus.

Soft skills

• Ability to move easily across different projects and initiatives, to prioritize and manage many open cases at one time.
• Curiosity and eagerness for exploring and understanding complex business processes.
• Deep critical thinking attitude to be able to manage ambiguity and complexity comfortably.
• Quick learner on new domains, ramp up on knowledge curve easily, ability to work independently and with little prompting.
• Inclination to make improvements, find new ideas and challenge the status quo.
• Excellent in execution with natural sense of duty and urgency to drive the change.
• Excellent teamwork, communication & collaboration skills.
• Strong analysis, synthesis, and communication capacity (written and oral), ability to negotiate and influence both internally and externally.

Additional Information for the job

What We Offer

We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world.

We offer

• Competitive salary and benefits

• Flexible working

• Access to Training and Development 

Diversity & Inclusion

LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion.

LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply.

Sustainability

Sustainable value is at the heart of our purpose as a company.

We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us